Terms & Conditions
General Terms and Conditions of Bellagio Home and Garden
Bellagio Home & Garden priority is our customers satisfaction!
We accept changes / returns to all products, considering that they haven't been used, they are in original state as bought and they are not considered as not acceptable returns.
Original receipt or gift exchange card must be presented along with any return / exchange / repair (for products under warranty) in a period of 28 days from the original purchase. Products to be returned / changed must be in their original state and also to include all accessories and packing boxes.
They company reserves the right to ask the customer for identification data,and/or to deny the right to return the product.
Not Acceptable Returns
Charges related to the provision of a service (ex. product delivery, decoration visit, decoration charge) are not accepted for return. Returns of shuffled / used products and/or products without their original packaging are not acceptable and/or without the original receipt or gift exchange card more than 28 days. Decorations and promotional products with more than 50% discount are not accepted. Returns on furniture and/or garden furniture are not accepted.
No refunds are made, but you can change your product with other products or services of equivalent value.
Terms and Conditions
- Regarding reservation of furniture and/or garden furniture and/or other goods, an advance payment of 40% of the total amount in cash or with a visa must be paid. The deposit is not returned to the customer for any reason. A change can be made with other goods, provided that the store is informed in writing, of the intention to change the product purchase, within 48 hours of the time of booking the products.
- Deliveries are made only after the full amount has been paid to the store. Under no circumstances the products are delivered, before the necessary forms (order or invoice, receipt) are issued and signed by the customer.
- Furniture deliveries and/or garden furniture and/or other products shall be made no later than 7 working days from the date of the full payment amount, unless otherwise agreed in advance with the customer. In case of orders from abroad, the store will give an expected delivery date in writing.
- For deliveries that are not able to complete due of customer fault, storage costs, depending on the volume of the products, will be charged to the customer, up to the day of delivery, unless otherwise agreed in advance (€ 5 per cubic meter per week).
- Furniture and/or garden furniture and/or other large-volume products are delivered up to the first floor. For deliveries of more than one floor, the owner takes over the extra cost of the lifting machinery that will be required or additional labor. The shop should be informed in advance for deliveries above the first floor. In the event of inappropriate customer feedback and unjustifiable delay, the store retains the right to charge additional labor as the case may be.
- Sales of products with a BARTER agreement can only be done with the approval of the office. In these cases the goods are available without any discount. If the customer accepts 50% payment by cash and 50% by BARTER, then a discount is granted according to discount rates that are valid for each product and 50% BARTER without any discount. Except for special cases with the approval of the office, all BARTER sales will onlybe made on the basis of 50% cash and 50% BARTER.
- Members of the Bellagio Home & Garden Loyalty Club have 10% discount on the starting price of every product, exceptions are made for special cases and after approval by the company's Board of Directors for large companies and bands. Discounts over 10% are granted only during sales periods on specified products, with the sign “offer” and/or with the consent of the company's management and the signature of the cashier on a copy of the receipt.
- All competitions organizedby Company’sMarketing Department are under Terms and Conditions as are stated on the relative document.
Distribution -Assembling of Products
Zone A(within the Limassol Municipalities, that is Limassol Municipality, Agios Athanasios Municipality, Mesa Geitonia Municipality, Polemidia Municipality, Germasogeia Municipality, Agios Tychonas Municipality) Distribution of products worth more than €1000 is free of charge. For amounts less than €1000, the amount of €40 will be charged.
Zone B(within Limassol district that are not fall into zone A) will be charged with the amount of €60 regardless of the value of the products.
Zone CDistribution of products outside Limassol district will be charged with the amount of €80.
In cases of discount more than 35%, all products are subject to a distribution charge regardless of products value or zone, according to the product distribution price list above.
The assembly of products is €20 per piece for all delivery areas. It applies in cases where discounts are over 35%.
Bellagio Home & Garden respects every visitors’ privacy and we therefore manage all your personal information very carefully in compliance with the laws of privacy data protection Of the Republic of Cyprus.
All personal information collected is related to your order, delivery of your furniture and also in reply-ing to your customer service requests or contact forms. In addition, we may use such information in our testimonials or other related content and for participation in contests or promotions.
Bellagio Home & Garden keeps all your personal information’s for its own use and we never sell these to any third parties. We may use them to send promotional material to you, but we always give you the option to unsubscribe from our mailing lists or our telephone massage lists.
Bellagio Home & Garden often offers free company products as free presents, or through competitions, or by any other way. The recipient of the free present must accept to visit the shop to collect his pre-sent, only if he accepts to be photographed with the present and member of the shop. The relative photo will be published by any means management will decide to.
European legislation on Packaging and Packaging Waste Management
Due to the European legislation on Packaging and Packaging Waste Management
(For Reduction of the Consumption of thin plastic transfer bag)
Regulations 2017 (KDP375 / 2017),
All plastic bags will be charged €0.06(€0.05 + VAT) at the points of sales of our store.
Thanks you for your understanding and your effort for a better and healthier environment.